ULTRASOUND
Patient Experience Feedback
Patient feedback provides valuable information about what patients think about the healthcare services offered. Examining patients' feedback will give a direct insight into what is working well and what needs further improvement in the way care is delivered.
We believe in asking each patient 4 simple questions via an online link that won’t take longer than a few minutes to complete. All information is protected by the POPI act.
What is an NPS Score?
NPS stands for Net Promoter Score, a metric used in customer experience programmes. NPS measures the loyalty of customers to a company. A higher score is desirable.
Dashboard Overview
Patients are able to complete feedback via link, SMS or a displayed QR code
Notifications via a Slack integration or weekly email reports
Pricing Structure
STANDARD
PACKAGE
Our standard package includes 1 license and standard NPS style questions. Live Dashboards and Monthly reports
R499/month
BESPOKE
PACKAGE
We will spend time to understand your business needs and curate a solution that gives you best insights into your patient experience
Starting at R599/month
ULTRASOUND FULL PACKAGE
Our NPS solution is built into your full Ultrasound package as your patient check-in after the experience is complete
FREE